Shipping policy
Thank you for shopping with Todifana. We are committed to providing fast, reliable, and secure shipping for all orders.
Free Shipping
We offer free shipping on all orders. No additional shipping charges will be applied at checkout.
Order Processing
- Processing Time: 1–2 business days
- Processing Days: Monday to Friday
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
Once your order has been processed and dispatched, delivery generally takes:
- Transit Time: 3–7 business days
- Shipping Days: Monday to Friday
Delivery times are estimates and may vary due to carrier delays, weather conditions, customs procedures (if applicable), or other circumstances beyond our control.
Order Tracking
After your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Delays
Although we strive to deliver every order within the estimated timeframe, unexpected delays may occasionally occur. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us promptly. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.
Contact Us
Todifana
Email: contact@todifana.shop
Phone: +49 711 93329040
Address: Johannesstraße 49, 70176 Stuttgart, Germany